Reviews

I'd like to pass on my sincere appreciation for the work performed by Chad and Jay yesterday. This was an insurance job to rectify a lack of airflow in the ducts throughout the house. Both gentlemen were courteous and professional at all times. They answered any questions I had completely and in a way I understood. Chad ensured that I was happy with everything they had done. I will be using Affordable Comfort for all my heating and cooling needs from now on.

Brian | Angus, Ontario

We had some work done to move gas pipe so that it would be attached to the wall of the house and would work both the BBQ and the firepit. We have had people do work in our home before. Furnace etc. But this is the first time we have had such enthusiastic, and extremely polite workers in. There was just such a difference in the way your 2 employees worked while they were in our home. They worked with great teamwork and enthusiasm. Although it was a horribly hot day, they went about their job as though the temperatures were 'normal'. They were very appreciate and polite when I offered them a cold drink. We were extremely pleased and due to the great work that your employees did for us, and the manner in which they did the work, we will not hesitate to recommend your company to friends/family. Thank You!

Cathy Coker / Jeff Sandney

In the middle of a cold snap of -20, I woke up to a 13 degree house. I called a few places asking for the cost of a new furnace installed as my current one was 20 years old and not worth repairing. Affordable Comfort not only gave me the lowest quote by quite a bit but was also able to install it the same day which the other places could not offer me. The guys that came out were professional and knowledgeable and completed the task making sure that the job was done properly. I am extremely satisfied with Affordable Comfort and would highly recommend them to anyone in need of furnace repair/replacement.

Gavin B. | Barrie, Ontario

First, let me tell you what a great job Brad and Derek did in installing my new furnace and air conditioner. They were very professional and polite during the install, and flexible enough to listen to my suggestions. A great job overall and that went a long way to making me feel at ease after the difficult start to the week when I discovered my old furnace was declared unsafe because of dangerous venting. I am looking forward to much more efficient equipment and savings on the gas bill. I also want to thank you for the thorough and professional way you explained all the rebates and assisted me in making last minute decisions regarding the choice of AC model. You also answered my phone calls and emails promptly. Furthermore, you went ahead and helped me set up the Energy Audit in a very timely manner so I could benefit from further rebates.

Lorraine Van Vlymen

l would like to thank you for the prompt service that you have given my wife and I. I called about my furnace that wasn't working right, and your service person told us what was wrong with it, and it made it easy for us to decide what to do: replace the 18 year old with a new one. Thank you for the service. The installation of the new furnace was great. The installer took the time to explain any questions we had. It's great to know you can depend on someone when you are in great need of help.

Mike H. | Barrie, Ontario

Called out for loss of heat on a Saturday morning. Here within the hour. Diagnosed & heat restored within the hour. Left me with some recommendations. Very reasonable rates. Highly recommend.

Robert North

Just wanted to give you guys a big thank you. Awesome service, and an awesome company! You guys really are the best! Thank you so much!

Scott | Orillia, Ontario

Our 20 year old furnace died this past Friday night on one of the coldest weekends of the winter. We called several companies and had numerous sales people use pressure tactics or try and up-sell "pitch" various (unnecessary) products to us. I guess they figured we were desperate because it was down to 59F in the house. We were not impressed by any of them. Matt from Affordable Comfort offered to come over late Sunday afternoon to quote us. We were relieved to have someone talk to us about furnaces in plain language, without pressuring us to sign a contract or try to convince us that “renting” is the way to go – like the other companies insisted upon. In fact, before he left, Matt offered to try and get the furnace running for us so that we could have heat for the night. As parents with two young kids, my husband and I were blown away, and extremely thankful. Of all the people that walked through our door, Matt was the ONLY tech who offered to do this for us. Sure enough, he got the beast going, and we were finally warm again. Needless to say, we called Matt Monday morning to book, and he arrived that same afternoon with Chris to install our new furnace. We will definitely be using Affordable Comfort for all future heating and cooling needs. Thanks again for going above and beyond and providing such amazing customer service!! You guys are leaps and bounds above your competition.

Terri | Thorton, Ontario

I am so glad that I contacted your office. Talking to Brittany in the office is a pleasure. always with a friendly voice. Must say Brad and John are such nice guys... they asked questions as to how we wanted this and that... their workmanship is top notch...they work very well together. So Very Pleased to have met them!

Vera | Collingwood, Ontario